Showing inquiries arrive after hours.
Most buyers call between 5 and 9 pm or on weekends. Your office is closed; your competitor's AI is not.
For real estate · NY-State real-estate brokerages and individual agents
An AI receptionist that knows your inventory and books your showings.
VoiceLab is tuned for NY-State residential brokerages — Manhattan, Brooklyn, Queens, Long Island, the Hudson Valley. The assistant answers buyer-side calls, qualifies the lead against the active listings you publish, books the showing in your calendar, and writes everything back to your CRM.
What the assistant catches that your team misses.
Listing-agent calls back-stack while you are showing.
You miss a call mid-walkthrough and the buyer dials the next listing. VoiceLab answers within the first couple of rings, takes their must-haves, and books the slot.
Lead qualification eats showing hours.
Pre-qualifying budget, neighborhood, and timeline by phone is 15 minutes a call. The assistant does it in two and writes the answers back to your CRM.
Real questions your assistant will answer.
We train the assistant on your specifics — hours, inventory or calendar, fees, team. Sample inbound calls:
- “What's the asking on 327 Atlantic?”
- “Is the brownstone on Lefferts still available?”
- “Can I see the Park Slope listing this Saturday at 11?”
- “What's the maintenance on the Cobble Hill 2BR?”
- “I want to list — who do I talk to?”
What we set up before you go live.
- Listing sync. Active listings imported from your MLS feed (RLS, OneKey, StreetEasy agent feed, or direct from your CMS) so the assistant always speaks to live inventory.
- Showing calendar. Bookings land on your agent's calendar via Google Calendar or Outlook. Conflict detection respects the agent's other appointments.
- CRM write-back. Buyer name, contact, budget band, neighborhoods, timeline, and full call transcript pushed to your CRM (Follow Up Boss, HubSpot, kvCORE, Pipedrive, or BoomTown) within 15 seconds of hang-up.
- Compliance defaults. Recording disclosure at call start, NY DOS license-number reference in the agent's greeting, TCPA-aware consent ledger per caller.
Want it scoped for your business?
Five minutes to apply. Oksana replies same business day with a scoping call invitation.